Dog owners are being urged to act responsibly and take extra care during certain hours of the day, as cases of dog attacks are on the rise. According to recent data from Royal Mail, dog attacks on UK postal workers have increased by 2% in the past year, with 2,197 incidents reported, averaging 42 attacks each week.
The consequences of an attack can be severe for postal workers, with 74 major injuries recorded and over 2,700 working days lost. According to the Royal Mail, postmen usually deliver mail between 7am and 4.30pm, Monday through Saturday.
In cities, the goal is to have deliveries completed by 3pm, whereas in rural regions, it’s generally by 4pm. While most dog owners act responsibly, many aren’t aware of the simple habits that could make a big difference in keeping postal workers safe.
Chris Maxted, director of retractable dog gate supplier Dog-G8, shares practical tips that can help protect postal workers and prevent these attacks from happening. Commenting on the data, he said: “Dog attacks on postal workers have risen by 2% over the past year, with 2,197 incidents recorded across the UK.
“This means an average of 42 attacks take place every week across the UK. Such incidents often lead to serious injuries, emotional distress, and significant time away from work for postal staff.”
A statement on the Royal Mail website reads: “Even the most lovable dog can be a danger to postal workers. Dogs are territorial by nature, and if they feel they need to protect their family, they can become unpredictable. Please help us to deliver your post safely by keeping your dog secure and out of the way before the postman arrives.”
Impact of dog attacks
Chris said: “These attacks aren’t small incidents; they can cause serious, life-changing injuries. In 2024/25, there were 74 major injuries reported. On top of that, postal workers missed a total of 2,700 days of work because of dog attacks, with one person off for as long as 108 days.”
Legal responsibilities and prosecution warnings
He added: “Under the Dangerous Dog Act, owners can be prosecuted if their dogs harm postal workers, including bites through letterboxes. It is every dog owner’s responsibility to prevent their pets from causing harm. Some owners mistakenly believe that signs warning delivery workers to keep out remove their responsibility, but this is not true. Delivery staff have a legal right to access properties safely to carry out their duties.”
How can dog owners help?
Chris says installing a retractable front door safety gate can be a “simple yet highly effective way” to protect both delivery workers and your dog. He continued: “About a third of all dog attacks on postal workers happen at the front door, making this an area that requires extra attention.
“Front door retractable gates are designed to be versatile and easy to use, attaching to any type of front door. They allow you to accept parcels, carry shopping, or enter your home without worrying about dashes, escapes, or unexpected encounters at the door.
“This creates a secure barrier while still allowing your dog to see and hear what’s happening, which reduces stress and creates a sense of control for the dog, minimising the risk of aggressive behaviour.”
Secure your dog before opening the door
“Simple measures such as securing your dog in another room or the back garden before opening the door can make a big difference. About a third of all attacks happen at the front door, so take precautions before answering.”
Have an external mailbox
“Installing a secure mailbox prevents dogs from biting through letter slots. For properties with both front and back gardens, make sure these areas are securely separated to stop dogs from encountering delivery staff. “
Check your fences
“Check your fences regularly to make sure dogs can’t jump over or dig under them. Even if the delivery is not for your home, dogs may view nearby postal workers as a threat. “
Take extra care during warmer months
“Warmer weather means open doors and gardens where dogs roam freely, increasing the risk. Always check that your dog is secure before a postal worker arrives. “
Encouraging non-territorial behaviour
“Encouraging dogs to act territorially or as guard dogs without proper training can cause problems. Dogs shouldn’t be left alone for long periods or encouraged to patrol the property. Responsible supervision and training are important in keeping everyone safe. “
